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  • Home
  • How We Protect
  • About Us
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  • Resources
  • FAQ
  • Ticket Portal

How we protect you...

It takes the right people, processes, and technology to deliver a world-class MSSP service.

The Right Partner is the best defense

Reducing cyber risk requires a trusted partner—a team who understands your environment inside and out to provide immediate detection and fast response.

Security Operations at our Core

Trained analysts and proven processes power the SOC that delivers our MDR service.

Protect Your Business Today

24x7x365 Security Operations Center

Customizable Incident Handling Procedures

Customizable Incident Handling Procedures

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Located in the heart of Texas, the ThreatCon1 SOC operates 24 hours a day, 365 days a year to protect and defend our clients. 


Staffed with Level 1, 2, and 3 analysts, our SOC team monitors and responds to threats as soon as they are identified.


Clearly defined processes, response playbooks, and escalation procedures ensure you get the information they need when they need it.

Customizable Incident Handling Procedures

Customizable Incident Handling Procedures

Customizable Incident Handling Procedures

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Incident Handling Procedures are developed with each client to ensure appropriate handling and escalation of incidents. The procedures outline and define:


Actions taken by the SOC pre and post escalation

 

Post escalation activities requiring client input and action


Automated actions 


Client-specific customizations in the workflow

Analyst Toolkit

Customizable Incident Handling Procedures

Threat Intelligence

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Analysts have access to the technologies and tools they need to perform their job at the highest level.

Threat Intelligence

Threat Intelligence

Threat Intelligence

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Our Threat Intelligence team regularly collects, processes, and disseminates Threat Intelligence. This intelligence is centralized in our Threat Intelligence Platform so analysts can easily access the information they need.

Response Playbook

Threat Intelligence

Response Playbook

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Response playbooks developed for each client allow analysts to take pre-approved response and containment actions to quickly respond to threats.

An Extension of Your Team...

Tactical Meetings

Monthly Metric Reviews

Monthly Metric Reviews

  • Weekly or Bi-weekly
  • Focused on service delivery 
  • Topics include: Escalation summary, alert volume, notable investigations, open service requests
  • Address any concerns, access issues, or areas to focus on

Monthly Metric Reviews

Monthly Metric Reviews

Monthly Metric Reviews

  • We provide a monthly reporting package that delivers accurate measurement of threat, risk, impact and effectiveness
  • Review volume metrics, SLA attainment, and KPIs
  • Analyze tactical and strategic trends to help improve security maturity
  • Provide threat intelligence updates

Quarterly Business Reviews

Quarterly Business Reviews

Quarterly Business Reviews

  • Strategic meeting to review performance and demonstrate how </> ThreatCon1 is contributing to improving your security posture and overall success
  • Review the current state of the program, including KPIs, financials, areas for improvement
  • Set goals and objectives for us to achieve in the next quarter

Benefits of our SOC

Quarterly Business Reviews

Quarterly Business Reviews

  • 24x7x365 monitoring and analysis
  • Real-time threat detection and response
  • Access to a team of security experts
  • Customizable solutions designed for your environment
  • Detailed, Actionable reports and insights
  • More cost-effective than hiring in house

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Secure Your Business Today

Your Trusted Partner in Computer Security - ThreatCon1

At ThreatCon1, we know that computer security is not just about protecting your data, it's about protecting your business. That's why we offer comprehensive security solutions that are tailored to meet the unique needs of your organization. Our team of experts has years of experience in the field and can provide you with the peace of mind you need to focus on growing your business. From risk assessments to endpoint protection, we've got you covered. Choose ThreatCon1 as your trusted partner in computer security and let us help you safeguard your business from cyber threats.

Contact Us Today

Ready to take the first step in securing your business? Contact us today to learn more about our services and how we can help you protect your valuable data.

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ThreatCon1, LLC

193 South LHS Drive, Suite 5, Lumberton, TX 77657

409-515-6400

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